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The voice assistant from Service1

Intelligent voice assistant for user-friendly field service control.

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The smart voice assistance from Service1

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Technicians can use their smartphone’s voice control (e.g. “Hey Google”) to ask for relevant information about service orders or spare parts orders to prepare for the day and the next job. This function is also available for in-vehicle use in compliance with the law.

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Video - Smarter customer service for more success (GER)

Focus on the essentials

With the use of artificial intelligence (AI), your service technicians not only save travel time, but also have all the information they need online and offline: Customer and equipment data, spare parts and conditions. Service1’s AI voice output is especially convenient, providing a fast and efficient way to provide important information while on the job. Technicians can keep their hands free while receiving important details about the work order without having to focus on reading instructions or taking notes. This saves time and minimizes potential errors by eliminating the need for technicians to switch back and forth between different tasks.