The voice assistant from Service1
Intelligent voice assistant for user-friendly field service control.
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Technicians can use their smartphone’s voice control (e.g. “Hey Google”) to ask for relevant information about service orders or spare parts orders to prepare for the day and the next job. This function is also available for in-vehicle use in compliance with the law.
Your benefits
- Since orders can be better prepared and followed up while on the road, the non-productive working time of technicians is reduced
- If a delay occurs en route, the customer can be easily called via voice integration
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More InformationFocus on the essentials
With the use of artificial intelligence (AI), your service technicians not only save travel time, but also have all the information they need online and offline: Customer and equipment data, spare parts and conditions. Service1’s AI voice output is especially convenient, providing a fast and efficient way to provide important information while on the job. Technicians can keep their hands free while receiving important details about the work order without having to focus on reading instructions or taking notes. This saves time and minimizes potential errors by eliminating the need for technicians to switch back and forth between different tasks.