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Own individual customer surveys

Gain valuable customer feedback.

With Service1, you can create individual customer surveys and evaluate them directly in your reporting.

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The competitive advantage for your service organization.

Fast exchange - always up to date

With Service1, standardized e-mails and surveys can be easily sent to customers at any point in the service delivery process. It is particularly important to query customer satisfaction after the service has been provided. This can be done with the help of a structured e-mail, which makes it easy for the customer to report individually. The results of these surveys are analyzed in reports and dashboards. For example, the Net Promoter Score (NPS) can be calculated automatically. To achieve good response rates to customer surveys, Service1 also allows reminder emails to be sent with just a few clicks.

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Customer satisfaction in real time

Advantages of own surveys