Service Excellence
Competitive advantages do not create themselves, so providing Service Excellence is one of our company’s key objectives.
We Develop Solutions for Current and Future Challenges.
For us, Service Excellence means designing the best possible solutions. Solutions that ensure that our customers’ processes can be performed faster, better and at a lower cost. State-of-the-art solutions based on Best Practice principles. Solutions that allow more than 80 per cent of customer requirements to be met by standard, yet to be flexible enough to accommodate the unique character of every individual client. Solutions that can be seamlessly be integrated in our customers’ existing infrastructure, while allowing new technologies and services to be used and added. We see Service Excellence as a commitment to designing solutions that enable our customers to seize faster and better the opportunities in After Sales – today and tomorrow. Service Excellence also entails providing our customers with tangible business value.
We Offer Our Customers a Guarantee of Success!
We don’t simply want to offer our customers the best solution – we offer a guarantee for success. A guarantee backed by tangible proof: a 100% success rate across all projects we have carried out in more that 25 years. By references who confirm that deadlines and costs we promised were met. And not least by the results achieved in all our projects, which drive above-average improvements not only across costs and revenue KPIs, but also for time and quality.
We Want to Inspire Our Customers.
We support our customers to implement their Service Excellence strategy. With solutions that know no limits. With concepts and ideas that promote and encourage innovation. And with dedicated employees whose first priority is to achieve our customers’ objectives.
Contact
Good service starts with a dialogue.
Service1 is the All-in-One Solution Suite for Service Excellence. It will be our pleasure to provide you more details in a personal conversation and show you new possibilities to advance your service strategy. Send us an e-mail or call us. We look forward to hearing from you.
GMS Development – Gesellschaft für Software-Entwicklung mbH
An der Talle 89
33102 Paderborn
Phone +49-5252-9891-0
Fax +49-5252-9891-19
The 2020 Gartner Magic Quadrant for FSM
GMS NAMED IN 2020 GARTNER MAGIC QUADRANT FOR FIELD SERVICE MANAGEMENT
As part of its annual market report, the Gartner Magic Quadrant evaluates the evaluate selected providers of field service management solutions. The assessment is based on fixed criteria such as Completeness of Vision and Ability to Execute. We are very happy that GMS fulfills these criteria and is listed for the first time in 2020 in the Gartner Quadrant for Field Service Management.
