Telephone technical advice +49-5252-9891-0
GMS Development - the qualified service experts

Leading Field Service Experience.

SAP Field Service Performance with Service1

The Service1 App

The new way of mobile working.

Successfully in action.

Service1 at LPR Group.

We understand the challenges of the field service industry. With Service1 we have a modular, efficient and versatile solution to optimize your field service processes and achieve excellence.

Service1 Field Service is already easy to integrate with SAP S/4HANA and the SAP Service Cloud in the product standard.

Experience the modern and flexible user interface of the Service1 app. Effective service, always and everywhere – for every platform and all end devices.

The LPR Group has also successfully converted its processes to “more efficiency” and “best service” with Service1.

GMS - Field Service Management Lösungen
p field Service mit service1
Service1 Mobile Service App
Service1 with LPR
GMS Development GmbH

Our next generation service solution

GMS Development stands for powerful and innovative field service applications. Some of the world’s best-known companies rely on our solutions to provide excellent service to their customers. Our customizable service components impress with high usability and unique performance features. With more than 30 years of expertise in the service business and field-proven tools, we plan and implement demanding projects. Fast and reliable.

The GMS success rate - 100%

Success through experience and reliability

Studies and experience show that about 60% of all CRM projects fail. The risks involved in such projects are high, and many are not very successful or fail to achieve the agreed goals. Another good reason for our service solutions. In our company’s history, we have successfully completed all the CRM projects we have carried out and thus have a proven success rate of 100%. Our solutions and our commitment are your guarantee for a 100% successful project!

Service1 Logo
Your advantages thanks to our solution

Optimise your services

Savings in order taking and scheduling
0 %
Growth in productivity and profitability
0 %
Less driving time and kilometres
0 %
Higher customer satisfaction
0 %
Shorter reaction times
0 %
The innovative field service solution from GMS Development

Service1 - setting new standards

Service1 provides the functionality of all our smart service solutions via the cloud. Whether service console, automatic dispatching, real-time route optimization, spare parts and contract management, mobile service for technicians, portals and knowledge management for your customers and service partners as well as AI and smart services.

You determine the scope and platform (e.g. Salesforce or SAP), and we support you in simply realizing your visions of good service.

Service1 UI alle Devices

Service1 is platform-independent and modularly configurable for any application.

Service1 from GMS is used in more than 70 countries.

Optimized for all end devices and systems: e.g. SAP, Salesforce, Microsoft etc.

Exclusive report from WBR - AI in use in field service

AI in use in field service. Service can be so smart!

The professionals from WBR Insights surveyed 100 service managers from companies across Europe. The answers and solutions can be found in the report, which was produced in cooperation with GMS Development. 

Download the exclusive report free of charge here.

KI im Service - Report GMS
Service1 - uncompromisingly service-oriented

The Service1 success story LPR GmbH Neuss

With our leading field service software solution, we help LPR GmbH from Neuss in the areas of after sales and field service management. The global player from Neuss now relies on the innovative All-in-One Solution Suite from GMS for after field service.

Knowledge management for greater customer satisfaction

For all those who want to know about service.

Knowledge is of great value to companies today and is even considered a key resource in service organizations. With this in mind, GMS Development and Empolis have joined forces and integrated Empolis Service Express® into Service1 Field Service Management.

Wissensmanagement Service1
These companies trust our software
GMS Development - Qualified service experts for over 30 years

Our experience is your industry advantage

Deployments worldwide daily
> 100000
Technicians on duty daily with Service1
> 0
Countries is Service1 in use
> 0
Service1 Field Service Management Demo

Request your free Service1 demo now.

Techniker Dispo mit Service1
A great team, constantly looking for new talent.

Your career with GMS

Committed and ambitious employees are the basis of our path to success, on which we have now been moving for over 30 years. We are an open company that treats its fellow human beings in a friendly manner. We want to become more inclusive every day to promote its social and cultural diversity. If you count initiative, creativity as well as enthusiasm among your characteristics and have service excellence as a claim, then apply with us. We look forward to hearing from you!