SUM22 ENG

Energie 2022

The service solution for the
energy industry.

With specially aligned functions for your industry.

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Service1

Good solutions are the product of very good employees.

Committed and ambitious employees are the foundation of our path to success, which we have now been on for over 30 years.

Start your career at GMS

HVAC K00

Perfect solutions for your industry

Service on a new level.

Field Service Management by GMS
in sanitary, heating and air conditioning technology

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NEWTON KI

NEWTON AI - The Next Generation of Field Service

Newton uses AI to support call centers, dispatchers, resource scheduling, spare parts management, engineers and customer self-service portals with targeted data and information for fault identification and/or repairs.

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One solution – for all platforms
GMS Service Performance is system-independent.

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Best service – in use worldwide
Service1 from GMS is used in more than 70 countries.

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Service1 – Field Service Management
Optimized for all devices and systems. Salesforce or SAP etc.

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Integration SAP S/4HANA or Service Cloud

Service1 – Field Service Management for SAP

For example, you can also benefit from the Field Service functions of Service1 with SAP, e.g. automate the dispatching of technicians or manage extensive service contracts.

Success Stories

Our customers. Service Excellence in practice.

We have been accompanying, supporting and optimizing CRM projects for more than 25 years. In this time we have built a substantial customer base – thanks to innovative products and focus on 100% customer success.

The Company GMS Development

30+ years of Field Service expertise.

GMS Development stands for high-performance, innovative CRM solutions for After Sales and Field Service Management (FSM). Some of the world’s best-known companies rely on our products.

Service1 Summer Release 2020

Successful business for you —satisfaction for your customers.

You can really look forward to our Summer Release, which is packed with clever functions that provide more productivity and greater convenience for your field service. Set new standards in Field Service Management!

Company

GMS Development. 30 years of service expertise.

GMS Development stands for high-performance, innovative CRM solutions for After Sales and Field Service Management (FSM). Some of the world’s best-known companies rely on our products.

Success Stories

Our customers. Service Excellence in practice.

We have been accompanying, supporting and optimizing CRM projects for more than 25 years. In this time we have built a substantial customer base – thanks to innovative products and focus on 100% customer success.

A first contact?

We are happy to inform you in detail about our solutions.

In a good conversation we will explain further details and show you new possibilities for your individual service strategy.

We look forward to helping you

I would like to know more about Service1

Added Value

Optimize your service offers while increasing customer satisfaction.

20%

Shorter response times

40%

Savings in order taking and disposition

25%

Increased customer satisfaction

20%

Less travelling time and distance

15%

Increase in productivity and profitability

Careers at GMS

An environment for excellent work.

Committed and ambitious employees are the foundation for the success we deliver to customers for more than 25 years. If you’re driven by initiative, creativity and enthusiasm and strive to achieve Service Excellence, we look forward to receiving your application!